Privacy Policy

Last updated: September 18, 2026

Last Line Solutions, Inc. provides managed IT, cloud, security and recovery services. This policy explains what personal information we collect through lastlinesolutions.com, how we use it, and the choices you have.

It covers our website and our own business relationships. It does not cover data we process inside a client organization’s environment while delivering services — that is governed by our master services agreement and any data processing addendum with that organization.

What we collect

You give us directly: name, business email, phone number, company name and message content when you use a contact form, request support, or email us; information you provide during onboarding, assessments or a readiness review; and billing and account details for active accounts.

Collected automatically: IP address, browser and device type, operating system, referring page, pages viewed, time on page, links clicked, and identifiers set by the analytics and advertising technologies described below.

Analytics and advertising

Our site uses Google Tag Manager, Google Analytics 4, Google Ads and DoubleClick for remarketing and ad measurement, and WebriQ Stats for site performance measurement. These set identifiers on your device and allow Google to associate your visit with activity across other sites.

You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout and manage Google ad personalization at myadcenter.google.com. Most browsers let you block or clear these identifiers in their settings.

How we use information

To respond to inquiries and to provide, maintain and improve our services.

To deliver support, monitoring and security services to the organizations we serve.

To send service, security and administrative notices.

To send marketing communications where permitted. Every marketing email includes an unsubscribe link.

To measure site performance and marketing effectiveness.

To detect, investigate and prevent security incidents and fraud.

To comply with legal obligations and enforce our agreements.

Information we process for the organizations we serve

Delivering managed services means we process data belonging to the organizations we serve and to their own clients and employees. In that work we act on that organization’s instructions and under contract. We do not use it for our own marketing, we do not sell it, and we do not share it for advertising.

If you are an employee or client of an organization we support and have a question about your data, please contact that organization directly.

How we share information

We do not sell personal information for money.

Service providers who work on our behalf — hosting, email delivery, analytics, CRM and payment processing — bound by contract to use it only for those services.

Advertising partners, limited to the remarketing identifiers described above.

Professional advisors such as counsel, accountants and auditors, under confidentiality.

Authorities, where required by law or subpoena, or to protect rights and safety.

A successor entity, in a merger, acquisition or sale of assets.

Security

We maintain administrative, technical and physical safeguards appropriate to the sensitivity of the information we hold, including extended detection and response (XDR) monitoring across endpoint, email, identity and cloud, overseen by a 24/7 staffed security operations center.

No system is perfectly secure, and we cannot guarantee absolute security.

Retention

We keep personal information for as long as it is needed for the purposes described in this policy, and for as long as required by law, by contract, or by our professional and insurance obligations.

If you would like information about you deleted, contact us at privacy@lastlinesolutions.com and we will remove it unless we are required to retain it.

Your choices

Marketing email: unsubscribe using the link in any message.

Analytics and advertising: use the opt-outs listed above or your browser settings.

Access, correction or deletion: email privacy@lastlinesolutions.com.

Children, third-party links and changes

Our services are provided to businesses. We do not knowingly collect personal information from anyone under 16.

Our site links to sites we do not control. Their privacy practices are their own.

We will post revisions on this page and update the date above. Material changes will be flagged on the site or by email.

Contact

Last Line Solutions, Inc.
30300 Agoura Rd., Suite B-100, Agoura Hills, CA 91301
privacy@lastlinesolutions.com
310.286.0111